The UNDERPHEN Study Was Consigned By The Disease Control Division At Ministry Of Health As Part Of The National Strategic Plan For Cancer Control And Prevention (NSP-CCP) Documents To Answer The World Health Organization’s (WHO) Social And Development Goals (SDG). This Project Was Fully Funded By The Ministry Of Health Malaysia, Project Code NMRR-19-862-46635. This Study Obtained Ethical Clearance From The Ministry Of Health Malaysia – KKM/ NIHSEC/P19-1453(7) And Was Carried Out In 1 Year Duration. Designed As A Qualitative Study, The Outcomes Of The Study Intended To Understand The Experiences And Feedback From The Patient’s Point Of View As Increasing Numbers Of Cancer Is Detected, The Challenges Of Services Provision Is Needed To Be Addressed. This Study Is Meant To Provide An Overview Of The Process Involved In Study In Revealing The Findings Of Data Collection Conducted. Findings Included Delays In The Various Stages Of Cancer Through The Health Services In The Perspectives Of The Participants. Delays Found Are Type Specific And Varies In Stages Of Delay Are Subject To Cancer Type. The Main Delays Are In The Treatment Phase And The Major Aspects Are Diagnosis And Treatment Errors, Miscommunication Between Patient And Provider, Limitations In Access To Health Providers And Services, The Patient’s Internal Issues That In The End Led To An Issue Of Distrust. These Findings Are Integral To Understand The Struggles And How Services Can Be Improved. This Study Is Meant For Policy Makers, Stakeholders, Funding Agencies And Those Who Are Interested In The Study Topic. The Findings Will Detail The Reasons Of Why Delay Occurs In Cancer Treatment And This Will Provide An Insight On How To Tackle The Delays On The Implementers Side Via Modification Of Existing Guidelines And Practices.