COMMUNITY PERCEPTION ON MALAYSIA HEALTH CARE (2014)
2014 - 2015
NMRR-14-952-21142
Institute for Health Systems Research (IHSR)
jabrullah.ah@moh.gov.my
Jabrullah Ab Hamid
jabrullah.ah@moh.gov.my
0333627500

Continuous transformation of the healthcare systems to improve and to be able to respond to the current needs requires knowledge and information from many sources, including what the community perceives of our current health systems. This could provide better understanding of pertinent healthcare issues from the user’s perspective for future planning. This study was carried out to identify the preferred choice of healthcare provider and to measure the community’s perception towards healthcare delivery systems. This nationwide cross-sectional population-based survey (incorporated into Malaysia Adult Nutrition Survey, MANS 2014 by Institute for Public Health, IPH MOH) covering both urban and rural areas in Malaysia conducted among Malaysian adults (age 18 years and above) living in the private households (n=2,913). Perceptions for each aspect/question for both government and private healthcare facilities were measured using a 5-point Likert scale (5=Excellent, 1=Very Poor). This module also measured their choice of provider for certain health conditions and the perceived cost for treatment. Data were analysed using using complex sampling design, accounted for sample weights and study design. Descriptive statistics with 95% confidence interval (CI) was used to summarise the results.

Planning and Development Division MOH
Family Health Development Division MOH
Community
perception
perceived
healthcare delivery
PSYCHOLOGICAL PHENOMENA
MENTAL PROCESSES
PERCEPTION
HEALTH CARE QUALITY, ACCESS, AND EVALUATION
DELIVERY OF HEALTH CARE
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